Privacy Policy

INTRODUCTION

Redjumpers Ltd. (“we”, “us”, “our”, “Company”, “Redjumpers”) is committed to protecting your privacy. On this page, you can learn what information about you we collect while you interact with Redjumpers and how we process the personal data you provide us with.

This Policy is intended to help you understand:

• why we collect your personal data;
• how we collect, use and store your personal data;
• which rights relating to your personal data you have;
• how you can exercise the rights relating to your personal data;
• how we use cookies and other tracking technologies;
• how we share and disclose your personal data.

This Privacy Policy (“Policy”) applies between you and Redjumpers. It describes how we handle the data you provide us with via our website https://redjumpers.agency (“Website”), including via “Book a Call” form, “Contact Us” form, “Ask Question” form, “Hire Developers” form, “Find Developers” form (“contact forms”), chat, when you interact with us via Redjumpers web application (“Application”), and our email addresses sales@redjumpers.agency, phone numbers or on our social media sites, including, but not limited to, Instagram, LinkedIn, Facebook, X (“social media accounts”) or otherwise provide us with information about yourself.

Such treatment may include, but is not limited to, the following:

• collection;
• recording;
• organisation;
• storage;
• structuring;
• adaptation;
• alteration;
• retrieval;
• consultation;
• use;
• disclosure by transmission;
• dissemination or otherwise making available;
• alignment or combination;
• restriction;
• erasure or destruction.

When you submit your personal data as a User through our Website and/or Application, you may be asked to consent to the processing of the personal data you provide, as explained in this Policy, to enable us to provide you with the information or service requested, if no other legal ground can be used. 

You can be a Website Visitor, Partner, Client, Employee, Contractor, Job Applicant or Developer:

• You are a Website Visitor when you merely browse our Website and provide us with your data through cookies and other tracking technologies or contact us via email, chat and/or different contact forms on our Website, or via our social media accounts.
• You are a Partner when you use our services and provide the developers.
• You are a Client when you use our services and request the developers.
• You are an Employee when you work for Redjumpers.
• You are a Contractor when you provide services to Redjumpers.
• You are a Job Applicant when you submit your personal information through the Website and/or email to apply for a job.
• You are a Developer when a Partner and/or a Client provide us with your data to fulfil our contractual obligations. 

Please note that you may hold one or more of these roles simultaneously. When we refer to different categories of data subjects, they are defined as a User or Users in this Policy.

DEFINITIONS

We use the following definitions in this Policy:

“GDPR” means the General Data Protection Regulation.

“data controller” means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and how any personal data is processed. 

“data processor” means the natural or legal person who processes personal data on behalf of the data controller.

“joint controllers” means two or more controllers jointly determining the purposes and means of processing.

“data subject” is any living individual whose data we collect.

“personal data” means any information relating to you and helping identify you (directly or indirectly), such as your name, last name, email, photo, etc.

“processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. 

DATA COLLECTION

We collect and process information about you or obtained from you in accordance with this Policy. We may collect your personal data through the Website, contact forms, Application, emails, social media accounts, and from our Clients and/or Partners.

We collect the following types of information about you in connection with our Website, Application and services: Website Visitor data, Partner and Client data, Employee and Contractor data, Job Applicant data and Developer data. In particular, we collect the following:

Website Visitor data:

1. Contact Information. When you submit your data via contact forms, chat, or email available on the Website, including when you reach out to us through our social media accounts, we may collect your personal data. This information may include your full name, email, phone number and any other details you provide to us in the message.
2. Cookies Information. We may use cookies and other tracking technologies on our Website to function correctly, and for analytics, marketing activities, remembering your preferences, and other purposes. Such use may involve the transmission of information from us to you and from you to a third-party website or us. To learn more regarding our use of cookies, please, read the ‘Use of cookies’ section and our Cookies Policy.
3. Automatically Collected Information. When you access the Website, we may automatically collect certain information about you and your device. This information may include, but is not limited to, the device used to access the Website (device ID) or another unique identifier,  the browser’s time zone and location, the date and time of your visit, the pages visited on the Website, the IP address of your computer or mobile device, your computer or mobile device browser information, the Internet address that you visited prior to and after reaching the Website, the name of the domain and host you used to access the Internet, the type of mobile device you use, and the features of the service and services which you accessed.

   Partner and Client data:

4. Contract Information. We may collect personal information to facilitate the due diligence process and sign the contracts, including to ensure the proper execution of contracts. This information may include your full name, job position, company-employer name, the document authorising you to represent the company, and other professional contact information you provide to us.
5. Transactions and Payment Information. We can collect financial details or banking information in conjunction with other information needed for invoicing purposes, such as your full name, business email, phone number, company name, job title, and other transactional details to obtain payment from your company.
6. Testimonials Information. When you agree to provide us with feedback on our services and agree to it being posted on our Website, we may collect such information as your name, title, company name and your testimonial.

   Employee and Contractor data:

7. CV Information. When you work for Redjumpers or provide us services, we may collect such information as your full name, phone number, email, place of residence, work experience, level of education.
8. Payment Information.  When you provide us services as a Contractor, we may collect such information as your IBAN and other banking information.

   Job Applicant data:

9. Job Applicant Information. When you apply for a job via email on the Website, we can collect your personal information. This data may include your full name, email address, phone number, country in which you are located, information about work experience salary expectations, and other information contained in your CV and cover letter, including your education, employment history, and other information you decided to provide us.

   Developer data:

10. Developer Information. When a Partner or a Client provides us with your information to fulfil our contractual obligations, we may collect such data as your full name, email, work experience, level of education, place of residence. 

    We use the personal data we collect and the personal data the data subjects provide us only for the purposes listed in this Policy. We may share personal data with third parties solely for the listed purposes.

GROUNDS FOR PROCESSING

We collect and process your personal data in accordance with the provisions of the GDPR and other applicable laws and regulations. 

Under the GDPR there is an exclusive list of lawful bases, allowing us to process your personal data. During personal data processing, we rely only on four of them, namely:

Article 6.1(a): consent

We collect the information you choose to give us, and we process it with your consent. You may withdraw your consent to the processing of your personal data at any time. 

Please remember that withdrawing consent does NOT automatically mean that the processing before the withdrawal is unlawful. You may withdraw your consent to the processing of your personal data by emailing us at sales@redjumpers.agency, which is available on the Website, or contacting us in any other way convenient for you.

Article 6.1(f): legitimate interest

We process your personal data to protect our legitimate interests, such as:

• preventing fraud,
• ensuring the security of our Website and Application,
• providing you with a seamless user experience.

We only collect and use the strictly necessary data to achieve these purposes and do not override your fundamental rights and freedoms.

Article 6.1(b): performance of a contract

When you provide us with personal data via available options on our Website, this can sometimes be considered a request to form a contract or perform a contract between you and us. However, we may ask you for clear consent in case of doubt.

Article 6.1(c): legal obligation

We process your personal data to fulfil our legal obligations, such as complying with tax or regulatory requirements. If you request to exercise your rights under the GDPR, we may ask you for some personal data we already have to identify you and comply with the applicable law.

USE OF YOUR PERSONAL DATA

When acting as a data controller, we use your personal data for the purposes listed in the table below, where we also detail the type of personal data processed, legal bases we rely on to do so, third parties with whom we may share your personal data and information on the source of such data:

We can also process personal data as a data processor, at the request and pursuant to the instructions given by our Client and Partner as data controllers. We describe the situation when we act as a data processor and process personal data on behalf of the Client and/or Partner in the table below:

USE OF COOKIES

Cookies are small text files containing information that a website sends to your browser. They are stored on your device, which might be a personal computer, a mobile phone, a tablet, or any other device.

We use cookies and other tracking technologies on our Website and Application for various purposes, including enabling its functionality, enhancing user experience, understanding the online behaviour of people who interact with the Website and/or Application, and delivering relevant interest-based advertising to you on third-party websites.

We do not use cookies to identify you directly. We may use cookies only for the following purposes:

Necessary: these cookies and other tracking technologies are essential for your use of the Website and/or Application and our compliance with applicable data protection laws. We can use them for certain purposes, such as checking if your browser supports cookies and determining whether you have accepted the cookie consent box.

Analytics: These cookies help us understand how you interact with our Website and/or Application (e.g., page visits, and page load speed) by collecting information anonymously to avoid your identification. Their sole purpose is to improve Website and Application functions.

Marketing: These cookies and other tracking technologies deliver relevant online advertising on other websites. We and selected third parties can place these cookies and enable adverts to be presented to you on third-party websites.

Functional: These cookies are used to remember your preferences and settings (such as language preferences) and allow the Website and Application to remember specific choices made by you and apply them to your future visits, providing a personalised browsing experience.

Please review our Cookies Policy for further information on the cookies we currently employ on the Website and Application Cookies Policy.

DATA SECURITY, INTEGRITY AND RETENTION

We store and process your personal data until we do not need it for any of the purposes defined in this Policy unless longer storage is required or expressly permitted by law.

We store Cookie Information for the period specified in our Website Cookies Policy and Application Cookies Policy.

As a data processor, we process Developer Information for the period established by the Client and/or Partner in the data controller’s instructions.

We may not delete or anonymize your data if we are compelled to keep it under the GDPR and other applicable laws.

Notwithstanding any of the aforementioned periods of data storage, you may request to delete your personal data by emailing us at sales@redjumpers.agency or contacting us in another convenient way.

We have implemented appropriate organisational, technical, administrative, and physical security measures designed to protect your personal data from unauthorised access, disclosure, use, and modification. We review our security procedures and policies regularly to consider appropriate new technology and methods.

LINKS TO THIRD-PARTY WEBSITES

This Policy applies only to this Website and Application. We strongly recommend you review the privacy documents of any websites you may reach by following the hyperlinks on our Website, including social media icons. We have no control over other websites’ content and data practices and are not responsible for their actions.

SOCIAL MEDIA ACCOUNTS AND MESSENGERS

We manage the Company’s official pages on various social media sites including, but not limited to, Instagram, LinkedIn, Facebook, and X. We can collect information about you when you interact with us via our social media accounts by following our official pages, posting comments, or reacting to our content.

When we and/or you contact us via our social media accounts or messengers for cooperation or leave us feedback regarding the provision of services, we can collect this information for further communication purposes. You can find a detailed description of the personal information that we may collect from you above in the “Use of Your Personal Data” section of this Policy.

Please note that depending on the social media platform, the operators may conduct additional processing operations. We advise checking social media platform’s privacy policies and rules regarding the collection of your personal data on their side.

DATA SHARING AND DISCLOSURE

We may share your personal data with other service providers in accordance with the provisions specified hereafter.

Sharing data with data processors

We cannot complete all the features necessary to provide you with our services ourselves; thus, we seek help from third parties. We may grant some service providers access to your personal data, in whole or in part, to provide the necessary services.

Therefore, we may share and disclose your personal data to other data processors:

• Hetzner Online GmbH: to securely store the data provided by Users. You may read its Privacy Policy here.
• Calendly LLC (Calendly): to book a meeting on our Website. You may read its Privacy Policy here.
• Tidio LLC (Tidio): to provide you assistance on our Website via the chatbot. You may read its Privacy Policy here.
• Telegram Messenger Inc. (Telegram): to communicate with Clients and Partners. You may read its Privacy Policy here.
• WhatsApp LLC (WhatsApp): to communicate with Clients and Partners. You may read its Privacy Policy here.
• Microsoft Corporation (Skype): to communicate with Clients and Partners. You may read its Privacy Policy here.
• Microsoft Corporation (Microsoft Teams): to communicate with Clients and Partners. You may read its Privacy Policy here.
• Zoom Video Communications, Inc. (Zoom): to communicate with Clients and Partners. You may read its Privacy Policy here.
• Meta Platforms, Inc. (Facebook Messenger): to communicate with Clients and Partners. You may read its Privacy Policy here.
• Google LLC (Google Meet): to communicate with Clients and Partners. You may read its Privacy Policy here.
• RETENTION YES SP. Z.O.O. (eSputnik): to send marketing communication to our Clients and Partners.  You may read its Privacy Policy here.
• Google LLC (Google Analytics): to analyse the use of our Website. You may read its Privacy Policy here.
• Hotjar Ltd. (Hotjar): to analyse the use of our Application. You may read its Privacy Policy here.

As part of our business operations, we may engage various specialists who may receive your personal data, including technical, sales, legal and marketing professionals, to provide you with better client service and ensure the accuracy and transparency of our business. Collectively, these specialists and partner websites are referred to as Contractors.

DATA SABJECT AGE

Our Website and services are intended for general audiences and are not directed to children under 18. By submitting your personal data to us, you acknowledge that you have reached the age of 18, and under the laws of your country of residence, you have all rights to provide us with your personal data for processing.

Under the GDPR, we do not knowingly collect personal information from children under sixteen (or a lower age if provided by EU member state law, provided that such lower age is not below 13 years).

If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you have any reason to believe that a child has provided their personal data to us, please contact us at sales@redjumpers.agency.

YOUR RIGHTS UNDER THE GDPR

You may exercise the following rights by submitting a data subject request at sales@redjumpers.agency.

Please note that we may need to confirm your identity to process your requests to exercise your rights under the GDPR. Thus, we may not be able to satisfy your request if you do not provide us with sufficient detail to allow us to verify your identity and respond to your request.

DATA PROTECTION AUTHORITY UNDER THE GDPR

We encourage you to reach out to us initially with any concerns you may have regarding the processing of your personal data. You may use the following channels to address your inquiries: sales@redjumpers.agency.

In some cases, you have the right to lodge a complaint about our use of your personal data with a data protection authority. For more information, please contact your national data protection authority. We will cooperate with the appropriate governmental authorities to resolve any privacy-related complaints that cannot be amicably resolved between you and us. You can find a full list of EU supervisory authorities through this link.

CHANGES TO THE PRIVACY POLICY

We may periodically update this Policy to reflect new updates, technologies, legal requirements, or for other reasons. Any changes will be communicated by posting a revised version of the Policy on our Website and Application. Such changes will be effective immediately upon posting them.

We encourage you to review this Policy periodically. Your continued use of our Website and Application after the revised Policy has become effective constitutes your acceptance of the new terms of the Policy. If the modifications materially alter your rights or obligations, we will make reasonable efforts to notify you of the change.

HOW TO CONTACT US

If you have a question related to this Policy, our data processing activities, or your data subject rights under the GDPR and other applicable data protection laws, you can use the following details to contact us: